Bsbcmm211 rto materials. 3 Prepare positions and supporting arguments according to objectives. Bsbcmm211 rto materials

 
3 Prepare positions and supporting arguments according to objectivesBsbcmm211 rto materials 1 Identify task purpose, audience, format and presentation requirements, and clarify with relevant personnel, where required

Contextualisation of Assessments by RTOs Contextualisation is the process of modifying assessment tools to. BSBCMM211 Apply communication skills PROJECT PORTFOLIO STUDENT VERSION Section 1: Plan communications 4 Section. Lab 3 KN 243. BSBCMM211 Apply communication skills. 2 — Implementing, monitoring and evaluating training and assessment strategies and practices), is collected via the Binnacle Training. RTO Code 90171. Page 76 of 114 BSBCMM211 S2 Student Assessment Pack v10 Durban International from BUS 2278 at University of the Fraser Valley. MSTTF2022. BSBOPS201 Work effectively in business environments. com. College Pty Ltd ABN 73127947326 RTO. If you have questions, consult with your assessor. Not only was the material of exceptional quality and fully compliant, it was delivered quickly and at a cost that would. All learning and assessment materials are developed by ACVN and. BSBCMM211 Apply communication skills SITXCOM006 Source and present information. 50 p/h. 3. Code Name Sort. View BSBCMM211 Assignment 2 Presentation Final Draft. 1 Gather, convey and receive information and ideas. peak bodies and other RTOs that will assist with creating meaningful and effective support material for learners. BSBCMM211 - Apply communication skills Task 3 Project: Flyaway Travel Communication Skills Assessment Templates Student ID Student Name First Name: Last Name: Submitting your assessment: Complete all assessment tasks, upload the Assessment Templates, and submit in Moodle for grading. Learner Guide-BSBCMM211 Apply communication skills $ 157. BSB50120. Application. Listening is an active action, not passive. It involves determining the WHS legislative and organisational requirements applicable to contractors, and managing compliance of contractors. com. They will also. RTO: 45041 | CRICOS: 03553J |P. Using email for communication Thise is because Emails can be sent 24 hours a day, 365 days a year. Study Resources. 0 Assessment Record of Outcome Purpose: This sheet provides an overview of a student’s competency for each unit based on all assessment tasks submitted. pdf from BSBCMM 211 at ILSC language schools. 1 Gather, convey and receive information and ideas. BSB50820. By focusing on providing well researched, real world RTO resources, we’re able to create BSB learning and assessment materials for a wide range of topics including business, entrepreneurship and new business. CUAACD101. 0 and meets the requirements of the 2012 Standards for Training Packages. Topic 4 DQs 1 and 2. Run the spell check and check the document yourself too for spelling and grammar BSBCMM211 Apply communication skills| Project Portfolio| V2. docx from BUSINESS 201 at Federation University. These assessment tools will provide you with all the instructions and information required to begin assessing your students. The BSBCMM211 Apply communication skills assessment tools have undergone rigorous validation and quality assurance processes to ensure your materials are up to scratch. Page 76 of 114 bsbcmm211 s2 student assessment pack. The self-study guide contains references and links for students to read additional. 4 and 2. au. Contextualisation 101: RTO’s Guide to Producing Better Training. Type: Learner Guide. BSBOPS202 Engage with customers. First Published: August 2021. View BSBCMM211 Assignment 2 Presentation First Draft. BSBCMM211 Apply communication skills 35 BSBCMM411 Make presentations 30 BSBCMM412 Lead difficult conversations 35. COURSE REQUIREMENTS. RTO: 50354 | Tel: 9335 5444 | email: succeed@fec. 0. 1. You can use the student notes section in the back of this booklet to plan and design each written document. Superseded by: BSBCMM211 Apply communication skills, for more details view our FAQ page Overview This unit describes the skills and knowledge required to develop basic communication skills in the workplace in particular gathering, conveying and receiving information together with completing assigned written information. Your BSB10120 Certificate I in Workplace Skills RTO learning materials will include access to virtual workplace resources (where applicable)! Virtual workplace resources may include forms, templates, policies, procedures, case studies, scenarios, reports, and other files. Certificate III in Commercial Cookery (Release 2) (SUPERSEDED BY SIT30821) $14,975. au 1-800-266-160 [email protected]. Get affordable,. Once your. smallprint resources consist of: a learning resource an assessment workbook Trainer/ assessor user instructions BSBCMM211: Apply communication skills (Trainer/assessor guide) Lonsdale Institute PTY LTD Assessment Task BSB20120 Certificate II in Workplace Skills BSBCMM211 Communicate in the workplace Reasonable Adjustment Adapted Reasonable Adjustment in teaching, learning and assessment for learners with a disability - November 2010 - Prepared by - Queensland VET Development Centre Reasonable adjustment in VET is the term applied to modifying the learning. In order to achieve this, we have conducted: Industry consultation. 2. Adapting their units of competency and qualifications to tailor fit the needs of their students requires a lot of organisation, research, and expertise. The job roles that relate to this qualification may include community arts workshop. au Student Declaration To be filled out and submitted with assessment responses I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded. Soap comprehensive week 2 practicum. This Guide is designed to aid Registered Training Organisations (RTOs) to convert from existing Training Package qualifications to new Training. Forms and Templates Generic forms and templates are provided in the project tasks, unless otherwise specified. Other. BSBCMM211 Apply communication skills RTO Learning Materials. They contribute well developed communication skills in presenting a. — OR —. 3 Use effective listening and speaking skills in verbal communication. The FNS20120 Certificate II in Financial Services package comes with comprehensive learning materials, including learner resource, assessor assessment pack, and learner assessment pack, covering a total of 8 units of competency. September 19, 2022. CPCCLDG3001 Licence to perform dogging. Choose a product or material you use in your own life and resear. High quality, ready-to-use, customisable RTO Training & Assessment Resources for a wide range of Training Packages & Accredited Courses. We have RTO Learning Materials and Assessment Tools for Certificate One, Two, Three, and Four Qualifications as well as Diploma and Advanced Diploma level Qualifications. Materials/resources for assessment. The delivery mode for all courses at Foundation Learning Centre is via face-to-face and a mix of flexible remote or online learning. Other related materials See more. This Standard relates to Section B: 4. That’s why we developed our comprehensive collection of RTO resources. BSBPEF201 Support personal wellbeing in the workplace. Add to cart. Description. docx. Editable, Compliant. Students want the latest courses, so transition to the new BSBCMM211 course as soon as possible! BSBCMM211 RTO Training Materials for Sale. No refund applies if the promotional materials were shipped to individual customers. Your SIT30622 Certificate III in Hospitality RTO learning materials package will include access to virtual workplace resources! SIT30622 Virtual workplace resources may include forms, templates, policies, procedures, case studies, scenarios, reports, and other files. Assessment Kit includes. au | website:. All RTOs must comply with the requirements set out in applicable standards. FNSFLT211 Develop and use. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. Our experienced team are here to find the training resource solutions you need for your RTO, TAFE or University. 1 Identify work task 1A 8 1 1 1. 2 Use method/s and/or equipment to communicate appropriate ideas and information to the audience. COB 241 Notes Chapter 3. LLN Kit-BSBCMM211 Apply communication skills quantity QuantityGreystone College Australia BSBCMM211 Task 2 Knowledge V1. View BSBCMM211 S2 Student Assessment Pack v1. Forms and Templates Generic forms and templates are provided in the project tasks, unless otherwise specified. 1300 761 141 [email protected] Use the briefing session to gather and clarify information about: • The task of developing the three documents • The communication channels that can be used for the three documents in the organisation • The key. Contextualisation of Assessments by RTOs Contextualisation is the process of modifying assessment tools to. Access to textbooks. RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity. BSBCMM211 Apply communication skills 35 BSBCMM411 Make presentations 30 BSBCMM412 Lead difficult conversations 35. BSB10120 RTO Assessment Tools. 2 Identify communication channels in the organisation 1. Your search for information on BSBCMM211 Apply communication skills may be aided by the variety of resources that are available on the website of the NCVER (These resources may be of use to you. BSB40920 Certificate IV in Project Management Practice RTO Training Resources. Postal Address: PO BOX 51, Fortitude Valley, QLD, 4006. 4 Seek advice from supervisor on communication methods 2. 0 | Oct 2021 Macquarie Education Group Australia Pty Ltd t/a Macquarie Institute | RTO Code 91305 | CRICOS Code 02657J | Next Review: Oct 2022 | 6 Section 1: Plan communications Complete this section before meeting with your manager (assessor). 00 $11,980. RTO Materials | 911 followers on LinkedIn. You are to choose one topic for each. edu. 26 MB) Download Assessment requirements in. Please note: This is not a learner guide. Unit Code: BSBCMM211 Student Name: Student ID: Trainer Name: Due Date: 31 July 2022 Assessment 1 – Short Answer Questions Question 1 Below are the four communication styles. 2 Select relevant technology and software applications to achieve requirements of the task. docx. It includes high-quality RTO resources that will let you train and assess students in the competencies included in the BSB30120 Certificate III in Business. docx. FNSINC311 Work together in the financial services industry. This course will help students understand the role and responsibility of administration support. In the same vein, RTOs. Marketing Material All design and production work intended for external audiences, including publications and marketing materials (printed, electronic and audio-visual/video content), must be BSBCMM211 - Apply communication skills V3 2021 Page 10 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. 3 Identify relevant stakeholders 1C 13 - 1. Apply communication skills. RTO provider 0383 batchelor. We pay our respects to the people, the cultures and the elders past, present and emerging. Page 76 of 114 BSBCMM211 S2 Student Assessment Pack v10 RTO ID 40268 CRICOS ID from HMGT 1350 at East Carolina University. Robust validations. 2 FEB23 page 14 of 19 Task 4: Update supply list, Update ordering procedure Task 4 Scenario: You work at Bounce Fitness Head office as an Administration Assistant and have been asked by the HR Manager to take over the monthly office supply ordering. Postal Address: PO BOX 51, Fortitude Valley, QLD, 4006. au 1. edu. docx from HMGT 1350 at East Carolina University. of the RTO to meet those requirements including the development of their own Training and Assessment Strategy (TAS) or Learning and Assessment Strategy (LAS). Lonsdale Institute PTY LTD Assessment Task BSB20120 Certificate II in Workplace Skills BSBCMM211 Communicate in the workplace Reasonable Adjustment Adapted Reasonable Adjustment in teaching, learning and assessment for learners with a disability - November 2010 - Prepared by - Queensland VET Development Centre Reasonable adjustment in VET is the term applied to modifying the learning. Asking questions and gaining clarity are an important part of communication in the workplace. au is the national register of VET, as required by s 216 of the National Vocational Education and Training Regulator Act 2011. docx from BUISNESS BSB30220 at ILSC language schools. TEQSA: PRV12073 (Opens in new window) (Opens in new window) (Opens in new window) (Opens in new window)Your search for RTOs with the training component BSBCMM211 currently in scope and notified delivery in has returned 684 records. 1 to 1. Australian Government Bodies. Other related materials See more. The company was founded in Western Australia when at the time, Sarah and Dave, the CEOs, owned a. Our mission is to provide the highest quality educational materials and innovative training and assessment. Contextualisation of Assessments by RTOs Contextualisation is the process of modifying. BSBCRT201. At this stage, stop from making judgements and, even if you. 00 $ 227. Training package (6. BSBPEF101. Assessment Workbook. 2 Use method/s and/or equipment to communicate appropriate ideas and information to the audience. In order to achieve this, we have conducted:. VET Resources Assessment Kits are quality assured RTO resources with detailed guidelines and benchmarking answers with additional assessment materials that are sure to assist trainers in delivering learning to your students. BSBPMG425 Apply project information management and communications techniques. RTO Support Packs; ELICOS curriculums; Home / Session Plans / BSBCMM211 Session Plan Home / Session Plans / BSBCMM211 Session Plan. bsbcmm211 Apply communication skills This unit is an accredited training resource consistent with the Nationally Recognised Training requirements for Vocational. online, distance, or blended delivery. BSBINS505 Provide subject access and classify material 100Qualification Description. COMMUNICAT 205. Find RTOs approved to deliver this qualification. BSBWHS211 Contribute to the health and safety of self and others. 33 MB) Download Training package in PDF format. PowerPoint-BSBCMM211 Apply communication skills $ 150. Doc Preview. It applies to work in different visual arts, crafts and design environments. RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity. Solutions Available. These can be accessed from the following link: BSBCMM211 Forms and Templates ANIT Australia Pty Ltd t/a Albright Institute of Business and Language | RTO: 45041 | CRICOS: 03553J |P. These can be accessed from the following link: BSBCMM211 Forms and Templates ANIT Australia Pty Ltd t/a Albright Institute of Business and Language | RTO: 45041 | CRICOS: 03553J |P. Purchasers are asked to agree to a license agreement to this effect prior to. 1 Identify work task 1. STUDENT ASSESSMENT PACK (Summative) BSBCMM211 APPLY COMMUNICATION SKILLS SIT30816 Certificate III Customers, Suppliers, Vendors, and BSBCMM211 - Apply communication skills V3 2021 Page 15 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. Can be used to easily and quickly set up online training. Topics for each communication document have been provided for you below. View BSBCMM211 Student Book Topic 1. Identify communication requirements 1. This unit covers the skills and knowledge required to prepare, deliver and review presentations for target audiences. 1 Collect information to achieve work responsibilities from appropriate sources. 25 $ 977. The Australian Qualifications Framework (AQF) is the national policy for qualifications in the Australian education and training system. Lonsdale Institute PTY LTD Assessment Task BSB20120 Certificate II in Workplace Skills BSBCMM211 Communicate in the workplace Tasks Complete all tasks in this assessment as instructed. If you have questions, consult with your assessor. Assessment Task 2 Apply communication skills BSBCMM211. BSBSUS211. coding essay. Precision Group (Australia) recommends that your RTO contextualise the assessment tools to suit particular industry requirements and specific organisational requirements. These files address the problem of students not. Our learner resources contain everything you need to begin training your learners. Unit of competency (1. Contextualisation of Assessments by RTOs Contextualisation is the process of modifying assessment tools to. BSBSUS211 Participate in sustainable work practices. – MSL973022 Conduct laboratory-based acceptance tests for construction materials – MSL973025 Perform basic tests – MSL974016 Perform physical and mechanical tests. BSBCMM211 Apply communication skills Trainer Guide Mapping Knowledge evidence The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of: Covered in organisational policies and procedures related to workplace communication T1 communication styles T1 questioning, listening. 00 $ 52. edu. BSBCMM211- Apply communication skills RTO Training Materials For Sale. That’s why we developed our comprehensive collection of RTO resources. Didasko Learning Resources is now more than half way through the release of units for the new SIT Release 2. Purchasers are asked to agree to a license agreement to this effect prior to purchase. The PM&E exemption includes replacement parts, materials and services for qualifying PM&E, parts and materials to assemble qualifying PM&E, and certain PM&E used by. After completing the course, you will be eligible to apply for various job profiles like the manager of corporate social responsibility, public relations manager, vice president of communications, public affairs manager, public relations. com. BSB BSBCMM211. 0 Assessment Overview This Student Assessment Booklet includes all your tasks for assessment of BSBCMM211 Apply communication skills About your assessments This unit requires that you to complete three (3) assessments. Use the client's first name or, if you'd rather, Mr. Identified Q&As 3. BUSINESS BSBCMM211. BSBPMG423 Apply project cost management techniques (Release 1) classroom package - View. edu. Weld plastic materials. Bib ID: 8561016 Format: Book Online Access: National edeposit: Onsite at National Library of Australia Related Online Resources:. BSBCMM211. – MSL973022 Conduct laboratory-based acceptance tests for construction materials. In order to achSIS10122 RTO Materials. BSBCMM211 - Apply communication skills V3 2021 Page 9 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. $400 Per Unit. BSBPEF202. 3 Use effective listening and speaking skills in verbal communication. 50. BSB50120 Diploma of Business RTO Learning Materials. 1 Identify task purpose, audience, format and presentation requirements, and clarify with relevant personnel, where required. 2 Use method/s and/or equipment to communicate appropriate ideas and information to the audience. smallprint resources consist of: a learning resource an assessment workbook Trainer/ assessor user instructions BSBCMM211: Apply communication skills (Trainer/assessor guide)Lonsdale Institute PTY LTD Assessment Task BSB20120 Certificate II in Workplace Skills BSBCMM211 Communicate in the workplace Tasks Complete all tasks in this assessment as instructed. Title: Assessment Requirements for BSBCMM211 Apply communication skills Author: PwC’s Skills for Australia Subject: Approved Keywords: Release: 1BSBCMM211: Apply communication skills This document is to help the trainer plan their sessions for delivering the learning content, and identify any adjustments that need to be made. 1. BSBCMM211 Apply communication skillsAccredited course units/modules. BSBCMM211 Apply. Receive learner resource, assessor assessment pack, and learner assessment pack covering 15 units of competency, comprising 4 core units and 11 elective units. Solutions available. BSBCMM211 - Apply communication skills Task 2 - Knowledge Questions Student. 1 Identifying Communication Requirements and Channels Task Sheet For each workplace task you are required to recommend the most appropriate communication channel and who the stakeholders are. Prices quoted include resource fees, but do not include material fees such as the cost of books, uniforms, and students personal equipment. Register; Login; 0 item(s) Book Free Demo Request Free Sample . Purchasers are asked to agree to a license agreement to this effect prior to. Included in this document are the elements for the unit, foundation skills, assessment. au. ANIT Australia Pty Ltd t/a Albright Institute of Business and Language | RTO: 45041 | CRICOS: 03553J |P. Contact us today!Find RTOs approved to deliver this qualification. 00 Unit price / per . 50. The resources and materials available Availability of assistive technology. The task Describe the work task. BSBCMM211 - Apply communication skills Task 3 Project: Flyaway Travel. 00. Learner Resources; Learning and. 50. identify control options. Contextualisation of Assessments by RTOs Contextualisation is the process of modifying assessment tools to make learning more meaningful for your learners and their employers. material de apoyo trabajo final. identify duty holders and legislative requirements for work health and safety (WHS) risk management. au TOPICS • Finalising. 1. 00. Get resources for the Apply communication skills course now! Free samples are also available. BSBCMM211 Apply communication skills | Assessment Pack | V2. Upload to Study. CPCCCM3001 Operate elevated work platforms up to. docx. Whether you have a conversation,. Work in a team. BSBCMM211. This is a premium RTO materials package which includes the quality and compliance features RTOs now need to keep up with compliance obligations. BSB50820 Diploma of Project Management RTO Training Resources. * We can develop additional elective units that are not listed on request (Please contact us for further information). For more information on our BSB30120 RTO materials, don’t hesitate to get in touch. Our materials are designed to be both audit-ready and user-friendly, making them the perfect addition to any RTO or educational institution. Feel free to browse our extensive online catalogue, or give us. BSBCMM211 Apply Communication Skills Assessment V1. See moreThese BSBCMM211 training materials are written following industry best practices, and they go through rigorous validation and subject matter expert review processes, so you. BSBCRT201 Develop and apply thinking and problem solving skills. Precision Group’s BSB20120 RTO materials include detailed, informative, and up-to-date learner resources which will be critical for your students’ success in the course. BSBINS505 Provide subject access and classify material 100It includes high-quality RTO resources that will let you train and assess students in the competencies included in the BSB20120 Certificate II in Workplace Skills. au. 1121 Page 3 of 4 3. Engaging course content, narration of the course materials, and interactive elements. The achievement of a specialisation will be identified on testamurs as follows: BSB30120 Certificate III in Business (Customer Engagement) BSB30120 Certificate III in Business (Medical Administration) BSB30120 Certificate III in. SIT20322 Certificate II in Hospitalitys RTO Resources. MSL933005. $8. School-specific information, required by Binnacle Training (as per the Standards for RTOs 2015 - Clauses 1. Unit of competency (196. DLR’s SIT Release 2. edu. au Assessor to complete – Tasks observed and standards expected Yes /No Student used appropriate a ids and materials to support the presentation: o Demonstrated sophisticated control over oral, visual and written formats, drawing on a. 26 MB) Download Assessment requirements in PDF format. BSBSUS211 - Participate in sustainable work practicesBSBCMM401 Make a presentation V2 2020 Page 3 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. A report will be shown identifying where text has been added, removed or modified. MSTTF2019. BSBCMM211 Apply communication skills| Project Portfolio| V2. Assessment Requirements for BSBCMM211 Apply communication skillsRelease, 1Assessment Requirements. BSBCMM211 Assessment Validation Report. 1 Identify objectives of negotiation, and needs and requirements of stakeholders. 1. 1 Use effective questioning, and active listening and speaking skills to gather and convey information. au View BSBCMM211 S2 Student Assessment Pack v1. Learning and Assessment Kit-BSBCMM211 Apply communication skills. com. 0 out of 5 (0) SKU: n/a $ 293. Plug-and-play compatibility with most in-demand LMS platforms. The current registering bodies and standards, and which type of RTO they apply to, are shown in the table. BSBCMM211 Apply communication skills Identify communication requirements 1. RTO Materials was born from within an RTO, giving us a unique perspective on the market. VET Resources Assessment Kitsare quality assured RTO resources with detailed guidelines and. 1. Writing Develops material to convey ideas and information to target audience in an engaging way Oral Communication Presents information using words and non-verbal features appropriate to the audience and context Uses listening and questioning techniques to gather information required to develop and modify presentationsThe VPG for the BSB Training Package provides information on the qualifications, units of competency and funding arrangements for registered training organisations in Victoria. 4 Seek. Other related materials See more. Contact hours 3 days per week for 5 hours each day Delivery: Combination of classroom and online. pptx from BUSINESS BSBCMM211 at Mahidol University, Nakhon Pathom. These educational materials. Lonsdale Institute PTY LTD Assessment Task BSB20120 Certificate II in Workplace Skills BSBCMM211 Communicate in the workplace Tasks Complete all tasks in this assessment as instructed. Training. docx - BSBCMM211 Apply. 50. These SIT20122 RTO resources are written following industry practices, and they go through rigorous validation and subject matter expert. State and Territory Government Training Departments. Virtual Workplace Resources. 90 Debe considerarse que d el presente no existe nunca en estado puro es un. Case Study 3 Business Ethics. RTO Number 31564, CRICOS Course Code: 02137M. Number of learners Session sequence(s) 1 - 5 + Summative Assessments Relevant units previously completed by learner group (Complete as appropriate) Unit. docx from MGT PEF at Delaware Skills Center. 2 Choose presentation strategies, format and delivery methods that match the characteristics of the target audience, location, resources and personnel needed. 00. Status: In stock. BSBTEC302 Design and produce spreadsheets. What's included in this download BSBCMM211 - Apply communication skills RPL Guide? This unit describes the skills and knowledge required to apply basic communication skills in the workplace, including identifying, gathering, and conveying information along with completing assigned written information. Phone: 1300 808 480. If you have questions, consult with your assessor. Marketing policy : A marketing process is a series of steps that allow organizations to identify customer problems, analyze market opportunities, and create marketing materials to reach the desired audience. 1. These RTO Training PowerPoints are equipped with pictures, topic headings, and key content notes for each topic. 20230803_221910. au is the national register of VET, as required by s 216 of the National Vocational Education and Training Regulator Act 2011. Select RTO resources for your industry. edu. 3 Seek advice on the communication method/equipment most appropriate for the task. 2 1300 189 154 | Level 2, 341-345. CORE: BSBPEF202. jpg. 00 $ 4,546. This package of RTO training materials allows you to deliver and assess the BSBCMM101 Apply basic communication skills unit, you will receive: Learner Resource (PDF) with learning content for your students to study to complete the assessments. 1. Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received. Pay attentively and absorb the material. NSSA 241 - Host. Assessment of best practice holistic delivery. pdf from DIPLOMA IN BSB60420 at Australian Pacific College. This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. $ 12,990. 00 Sale price $238. 00 $ 157. Contextualisation of training resources and assessment tools is essential if you want your RTO to produce top-notch training for students. Fees are current as of December 2022. 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BSBCMM211 Apply communication skills Trainer Guide Mapping Foundation skills This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance. Our story. and equipment • Computer with Internet access • Access to Microsoft Office suites or similar software • Learning material. Make resources, assessments, and supporting tools available to your learners today. CUA20220 Certificate II in Creative Industries Units of Competency. Our Resources. the material in this publication can be accepted by the Department of Training and Workforce Development. Upload to Study. Performance criteria describe the performance needed to demonstrate achievement of the element. edu.